Legal information

Company information

Registered Company No. 754149-K

Registered company address:

Ground Floor, Quill 9
112 Jalan Semangat
46300 Petaling Jaya
Selangor

 

 

Website Terms: Please read carefully

The terms below govern your use of this website and by accessing this website you agree to be bound by them. If you do not accept these terms, please do not use the website. We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms.

This website is for your personal use only and is not to be used for any commercial purpose.

Products and Services

The provision of details of products and services on this website are not, and should not be construed as, an offer to sell or supply such products or services, and the seller or supplier may always accept or reject your offer at its sole discretion.

All products and services on this website are subject to availability and may be withdrawn without notice. All products and services and all prices are also subject to change without notice.

Terms and Conditions for individual Products and Services

These website terms should be read in conjunction with the separate terms and conditions for the sale or supply of the individual products or services which are referred to on this website. In the event of any inconsistency between these terms and the specific product or service terms and conditions, the latter shall prevail.

Information about Products and Services

Whilst we have made every effort to ensure the information on this website is up to date and accurate, Rolls-Royce Motor Cars Kuala Lumpur nor any other third party can accept responsibility for your reliance on any information on this website.

Always check with Rolls-Royce Motor Cars Kuala Lumpur on model availability and for precise information on vehicle model features, specifications and equipment, and in the case of approved used Rolls-Royce motor cars, current mileage details before ordering a vehicle.

Always check the terms on which any product or service is supplied before making any commitment.

You should seek your own independent financial advice in relation to any taxation or accounting matters referred to on this website.

Website Availability

We cannot promise that this website will be uninterrupted or free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system free. Access may be suspended at any time without prior notice being given.

Copyright

The copyright in the material contained in this website belongs to Rolls-Royce Motor Cars or its licensors. No person may copy, modify, transmit, distribute, display, reproduce, publish, license or create works from any part of this material or otherwise use it for any public or commercial use without the prior express written permission of Rolls-Royce Motor Cars. You may only view or print individual pages for your own personal use.

 

Trademarks

The names, logos and images on this website which identify Rolls-Royce Motor Cars, or third parties and their products and services are proprietary marks of Rolls-Royce Motor Cars and/or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of Rolls-Royce Motor Cars or any third party with respect to any such name, logo or image.

Other Intellectual Property Rights

The products, services and technology or processes described in this website may be subject to other intellectual property rights reserved by Rolls-Royce Motor Cars or its licensors or any relevant third parties. No licence is granted in respect of such intellectual property rights

 

 

Legal information

Website terms: please read carefully

The terms below govern your use of this website and by accessing this website you agree to be bound by them. If you do not accept these terms, please do not use the website. We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms.

This website is for your personal use only and is not to be used for any commercial purpose.

 

Products and Services

The provision of details of products and services on this website are not, and should not be construed as, an offer to sell or supply such products or services, and the seller or supplier may always accept or reject your offer at its sole discretion.

All products and services on this website are subject to availability and may be withdrawn without notice. All products and services and all prices are also subject to change without notice.

 

Terms and Conditions for individual Products and Services

These website terms should be read in conjunction with the separate terms and conditions for the sale or supply of the individual products or services which are referred to on this website. In the event of any inconsistency between these terms and the specific product or service terms and conditions, the latter shall prevail.

 

Information about Products and Services

Whilst we have made every effort to ensure the information on this website is up to date and accurate, neither we nor any authorised Rolls-Royce Motor Cars dealership nor other third party can accept responsibility for your reliance on any information on this website.

Always check with your authorised Rolls-Royce Motor Cars dealership model availability and for precise information on vehicle model features, specifications and equipment, and in the case of approved used Rolls-Royce motor cars, current mileage details before ordering a vehicle.

Always check the terms on which any product or service is supplied before making any commitment.

You should seek your own independent financial advice in relation to any taxation or accounting matters referred to on this website.

 

Access from Outside the UK

The vehicle specifications on this website are, unless stated otherwise, for the UK market only.

These specifications (including what is optional and what is standard equipment) may vary in other markets. However some vehicle images may be of models supplied in other markets, for example showing left-hand drive, and not reflecting specifications in the UK.

The information and other materials contained in this website may not satisfy the laws in countries outside the UK. If you choose to access this website from outside the UK you are responsible for ascertaining to what extent local laws are applicable and compliance with local laws.

 

Website Availability

We cannot promise that this website will be uninterrupted or free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system free. Access may be suspended at any time without prior notice being given.

 

Copyright

The copyright in the material contained in this website belongs to Rolls-Royce Motor Cars or its licensors. No person may copy, modify, transmit, distribute, display, reproduce, publish, license or create works from any part of this material or otherwise use it for any public or commercial use without the prior express written permission of Rolls-Royce Motor Cars. You may only view or print individual pages for your own personal use.

 

Trademarks

The names, logos and images on this website which identify Rolls-Royce Motor Cars, or third parties and their products and services are proprietary marks of Rolls-Royce Motor Cars and/or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of Rolls-Royce Motor Cars or any third party with respect to any such name, logo or image.

 

Other Intellectual Property Rights

The products, services and technology or processes described in this website may be subject to other intellectual property rights reserved by Rolls-Royce Motor Cars or its licensors or any relevant third parties. No licence is granted in respect of such intellectual property rights.

PRIVACY POLICY OF THE QUILL GROUP OF COMPANIES


We value your right to privacy and we respect all Personal Data you provide to us. This Privacy Policy explains our policy on collecting, using and disclosing your Personal Data which is also subject to all applicable laws in Malaysia. We have the right to modify, update or amend the terms of this Privacy Policy at any time by placing the updated Privacy Policy on the website.

In the event of any conflict between the English and Bahasa Malaysia versions, the English version shall prevail.

In this Privacy Policy:

“Quill”, “we”, “us” or “our” means collectively, the Quill Group of Companies, its subsidiaries, related and associate companies, which consists of, amongst others, Quill Construction Sdn Bhd (174671-T), Quill Design Sdn Bhd (231888-W), Quill Automobiles Sdn Bhd (629541-K), Quill Motor Importers Sdn Bhd (753851-P), Quill Motorcars Sdn Bhd (754149-K), Quill Orthopaedic Specialist Centre Sdn Bhd (463757-H) and Michael Ong Chartered Architects (SP/033).

“Personal Data” means any information directly or indirectly relating to you (or any other individual) to the extent that you (or such other individual) are identified or identifiable from that information that you have provided to Quill or made available to Quill;

“Products and Services” means any products, services or facilities provided by Quill to you.

1. PERSONAL DATA

1.1. What we collect from you

Personal Data we collect from you may include but is not limited to the following:

a) personal details such as name, identity card number, age, gender, race, nationality, date of birth, address, telephone number, email address and other details;
b) medical records such as history of illnesses and medical treatments;
c) information in connection to the Products and Services you have obtained from us or have registered your interest with us;
d) your image, by way of close circuit cameras installed in some parts of our premises as part of our security measures;
e) when you visit our websites, we collect information about your computer such as IP address, web browser software and other information about your visit;
f) any other information that are, have been or may be collected by us from time to time in connection with any product, service, transaction, communication, contract, events or dealings with us.

1.2. How is your Personal Data collected

We collect your Personal Data:

a) when you sign up to purchase or to register your interest in the Products and Services;
b) when you visit our websites;
c) when you visit our premises;
d) pursuant to any transaction, communication, contract and dealings made with us;
e) from any company within Quill;
f) from publicly available sources of information.

Please note that certain Personal Data requested by us are mandatory for you to provide and you consent to our use, process and disclosure of, failing which, we may not be able to provide you with the relevant Products and Services or information pertaining to the Products and Services.

1.3. Purpose of collecting and processing your Personal Data

We collect and process your Personal Data:

a) to communicate with you;
b) to provide the Products and Services to you;
c) to provide you with information, updates and marketing materials on Products and Services;
d) to process and respond to your application, enquiry or request;
e) to conduct market surveys and trend analysis;
f) to help us monitor and improve the Products and Services;
g) to comply with applicable laws, proceedings or inquiries from regulatory authorities and enforcement agencies and any other purpose permitted by applicable laws;
h) for our internal and administrative activities;
i) as part of the security measures for our premises;
j) for other business activities of Quill;
k) for such other purposes in relation to your contract with us.

2. DISCLOSURE

In relation to the above purposes, we may disclose your Personal Data to the following third parties:

a) companies within the Quill Group of Companies;
b) our contractors, agents, third party suppliers and service providers, consultants, accountants, auditors and advisors on a need to know basis;
c) insurance companies in relation to any insurance claims made in relation to your contract with us;
d) debt collection agencies and credit reporting agencies such as CTOS Data Systems Sdn Bhd in relation to any debt owing by you to us;
e) any actual potential assignee, transferee or acquirer of any companies within the Quill Group of Companies;
f) any relevant parties in connection with any corporate exercise or conversion into real estate investment trust carried out by any companies within the Quill Group of Companies;
g) any court of law or relevant party in relation to any investigation, claim or proceeding;
h) regulatory and government authorities in order to comply with statutory and government requirements.

3. SECURITY OF YOUR PERSONAL DATA

3.1. We have implemented security policies, rules and technical measures to protect your Personal Data from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. All our employees and data processors with access to and are involved in the processing of Personal Data are obliged to respect the confidentiality of your Personal Data.

3.2. We will store your Personal Data as long as the purpose it was collected for remains valid and thereafter for a period required and/or permitted by Malaysian law.

4. ACCESS TO AND UPDATE OF YOUR PERSONAL DATA

4.1. We endeavour to record your Personal Data correctly and it is your responsibility to provide accurate, complete and up-to-date Personal Data about yourself and any other person whose Personal Data you have provided to us. Whenever such Personal Data has become incorrect or outdated, you should contact us to correct and update the same. Further, you confirm that you have the authority or consent to submit the Personal Data of other persons which you have provided to us.

4.2. You have the right to access your Personal Data, subject to exceptions allowed by the law. You may request for a copy, correction or update of your Personal Data by writing to us at the contact details set out below. We may charge you a prescribed fee for processing your request for a copy of your Personal Data.

5. LIMIT THE PROCESS OF YOUR PERSONAL DATA

5.1. You may at any time limit the processing or request the removal of your Personal Data from our database by writing to us at the contact details set out below. Please note that, should you do so, we may no longer be able to provide you with the relevant Products and Services or information pertaining to the Products and Services.

5.2. In the absence of such written notification from you, we shall deem that you have consented to your Personal Data being collected, used and disclosed in the manner set out in this Privacy Policy.

6. COOKIES

6.1. Cookies are small data files which are stored temporarily (2 years if they are not deleted) on your hard disk. This simplifies navigation and increases the user-friendliness of a website. Cookies can be used to determine whether any communication has already been sent from your computer to our sites. Cookies make it possible to identify your computer but they cannot establish any link to a particular person.

6.2. Quill uses cookies exclusively to control its programs in the context of intermediate storage of results and control characteristic. Cookies are essential for session management for our online services. You may look through our websites without cookies. Most browsers accept cookies automatically. You can prevent cookies being stored on your hard disk by selecting “Do not accept cookies” in your browser setting.

7. CONTACT US

You may write to us at:

Address : Quill Group of Companies
Level 7, Quill 9
112, Jalan Semangat
46300 Petaling Jaya
Selangor Darul Ehsan

Attention: Group Financial Controller

Email : info@quill.com.my

Or call us at : 03-79476333

How we use cookies

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

 

Use of cookies by Rolls-Royce Motor Cars

Within this website cookies are used to facilitate features and functions which improve your browsing experience. They are also used to measure the performance of the site and the ways in which visitors navigate their way around.  No personally identifiable information is collected by the cookies on our sites. 

The below information details the cookies we use, how to prevent these being written and the impact of doing so on your browsing experience.

 

Disabling/Enabling all cookies

You can accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of the site if cookies are disabled.

Most recent web browsers allow control over the cookies saved through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

 

Disabling/Enabling specific cookies

Rolls‑Royce Motor Cars are working to provide the ability for you to manage your cookie preferences within our website, but this is functionality is currently under development. As an interim step we have detailed below all the cookies set by our websites, their purpose and details of how to opt out where available.

 

More information about cookies

There are four main types of cookies used by websites. These categories are described below, based on the information published in the International Chamber of Commerce Cookie Guide;  

Strictly Necessary Cookies – Enable services you have specifically asked for

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies – Collect anonymous information on the pages visited

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies – Remember choices you make to improve your experience

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/Advertising Cookies – Collect information about your browsing habits in order to make advertising relevant to you and your interests.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

 

The tables below explain the cookies we use and why. The information is updated regularly but if a discrepancy is found then please contact us.

COOKIE NAME PURPOSE TYPE DURATION 
Car Configurator RROCXML
SESSIONID
This cookie is needed to identify the user's configurator session within the car configurator system. Strictly Necessary Session Only
EMO VicinityUser This cookie indicates that an annonymised user is actively using the site. This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
JSESSIONID JSESSIONID This cookie indicates that an annoymised user is actively using the site and is used to measure how many users are visiting the site at any given time.  This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
Load Balancer Cookies ARPT1
ARPT2a
ASPSESSIONID
CCCRSAQD
These cookies are used to help ensure that the content of your page loads quickly and effectively by distributing the workload across web servers. They are deleted when you close your browser. Strictly Necessary Session Only
Webtrends

WT_FPC  Used for maintaining anonymised session and user identification across the websites sub-domains. Performance 10 Years 
Responsive Anonymously tracks what device type the site is being accessed on (based on screen resolution) - PC / Tablet / Smart phone  Performance 1 Day
ACOOKIE  is used for anonymised cross domain tracking e.g.  Recording if a visitor moves between www.rolls-roycemotorcars.com and pre-owned.rolls-roycemotorcars.com Performance 2 Years

WT_NAVI   
is set in order to track which navigation elements are used when navigating the site (main menu, teaser, footer etc.) Performance Session Only
Google Analytics

__utma Records anonymised data about a users visits to a site including:  first visit (unique visit); last visit (returning visit); Days and Visits to purchase calculations etc.  Performance 2 Years
__utmb 
& __utmc
These cookies work in tandem to calculate visit length. Google __utmb demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Performance Both expire after 30 mins of inactivity
_utmz notes where an annoyomised  visitor arrived from, grouping the information into type e.g. via a  search engine, social media, direct. This cookie also registers what keyword generated the visit (if relevant) plus geolocation data, to nearest city. Performance 6 Months
__utmv creates  groupings based on anonymised user actions, for example, create a group for all visitors who viewed a particular link or advert.  Performance 2 Years
_ga (Universal Analytics) This cookie is used to store a unique client identifier (Client ID), which is a randomly generated number. Once the ID is generated it's stored in the cookie and is included with each hit / request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate user, session, and campaign data.
The _ga cookie is a first-party cookie that can only be accessed by the domain on which the JavaScript is run.
Performance 2 Years
Brightcove Player BC_
BANDWIDTH
Detects initial bandwidth capability of a visitors computer or device. This cookie helps to significantly improve initial rendition selection for viewing videos. If you disable this cookie, Video Cloud will still detect bandwidth by using the Brightcove Bootloader swf. Without the cookie, this must be done on each player load, consuming more bandwidth and possibly resulting in a poorer quality initial rendition. Performance Session Only
DoubleClick DoubleClick
Tags 
DoubleClick cookies are used to help measure the effectiveness of online advertising campaigns and to try and avoid  repeatedly showing adverts the user has already seen.  The names and numbers of these cookies used on our site will vary, depending upon the number of  advertising campaigns that are active at the time of your visit.

No personally identifiable information is used or stored by DoubleClick cookies.
Targeting/ Advertising 30 Days